Contact & support

Email us

xiaomei4299@gmail.com

This is the support contact for 3D Gift Studio, operated by Creative Event Studio, Australia. We will reply to the email address you use to contact us.

What to include

• Account help: your account email, the page involved and a description of what happened.
• Technical help: the tool name, device/browser and steps that reproduce the issue. Attach only material you are comfortable sharing with support.
• Billing, cancellation or refund requests: your account email and receipt or order reference, if available. Tell us whether you want to cancel future renewals, request a refund, or both.
• Privacy requests: describe the information or account concerned and the action you are requesting.

Please never send your password, verification code, full card number, card security code or secret login link. We may ask for limited information to verify ownership before discussing an account.

Membership enquiries

Membership purchases are not open yet. Displayed lifetime allocations are not reservations. When sales open, you can contact this same address to request cancellation or a refund under our policy.

Useful information

How digital delivery works · Service terms · Privacy and account information