3D Gift Studio

INFORMATION & SUPPORT

Digital delivery

Software access and design files are delivered online. No physical products are shipped.

Updated 2026-10-29

What your purchase provides

A membership provides the digital benefits shown on the membership page and in checkout for your selected plan. It does not purchase a printed object, filament, a printer or a shipping service. Model files are generated and downloaded in the supported tool when the relevant paid feature is available.

When access starts

Purchases are not open yet. When they open, paid access will be linked to the overseas account used for checkout after the payment is confirmed by the payment provider. Activation is intended to follow confirmation automatically; pending payments or a technical fault may delay it. Check your account for the actual entitlement status.

If your payment succeeded but access is missing, email xiaomei4299@gmail.com with your account email and receipt/reference. Keep the receipt and avoid paying again. We will investigate, restore the purchased access or provide an appropriate refund/remedy.

Delivery costs and availability

There are no physical shipping charges or return parcels for these memberships. The final amount, applicable taxes and currency will be shown before payment. Availability of payments and services may depend on your country and applicable legal restrictions; checkout will not accept a purchase where we cannot support it.

A supported modern browser, an internet connection and a suitable device are needed. Try editing and previews on your device before subscribing. We do not promise that every tool will perform identically on every device.

Keeping your work

Memberships do not include cloud storage. Local drafts and originals can be lost if browser data is cleared or the device is lost. Keep your own backups using the supported tools. Logging into another device does not transfer these local designs.

Check downloaded files and a test print before physical use. Service terms explain design rights and printing responsibilities.